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How to Make A Return Without A Receipt at Target, Walmart, Amazon, More


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It is a frustrating moment, but it happens to all of us: You need to make a return – but you realize you don’t have the receipt. Regardless of whether it was a simple mistake of misplacing it, or you want to return an unwanted gift and can’t find the gift receipt, you’re probably wondering: How do you make a return without receipt? 

We are always partial to shopping at stores that have the best return policies – but most return policies are dependent on having the original receipt. We’ve done a deep dive and will break down exactly how some of the biggest retailers handle a receiptless return. So if you find yourself needing to make a return this season you will know exactly how to do it. 

Target Return Without Receipt


Does Target accept returns without a receipt?

Target does accept returns without a receipt, although according to Target’s return policy, your return may be denied. Guest services will do their best to help find your proof of purchase. Returns that are accepted without receipt are refunded in the form of a merchandise return card.

How do I make a return without a receipt?

There are a few ways to make a return without a receipt. Just be sure that the item is returnable according to Target’s Return Policy. Luckily Target has a generous return policy that accepts returns in new condition within 90 days of purchase, with a few exceptions.

  • If you made your purchase while logged in to your Target account with a card associated with your account, return barcodes and receipts can be easily retrieved by logging into your Target account. 
  • In the store, head to Guest Services for assistance. Store staff can use your credit card to help look up your purchase. The store can look up purchases made with all Target cards (Target Debit, Target Credit Card and Target Mastercard) as well as your personal cards (Visa, Mastercard, American Express or Discover).
  • If no receipt was found (in the case of a gift or cash purchase), Guest Services may issue you a merchandise return card. You will be required to show your ID for a non-receipt return. Merchandise return cards can be redeemed in store only, and you will receive a different merchandise gift card for each return.
  • If the item was a gift, and you’re comfortable asking the gift-giver for a gift receipt. They can retrieve it from their email. Or, if they made the purchase via the Target app, they can generate a gift receipt that doesn’t even show the price – and that can be emailed right to you:
Image: Screenshot from Target app

Are there any exceptions?

Target limits returns without a receipt to $100 a year. The easiest way to get around that is to be sure you purchase with your Target account; it makes access to past purchases and receipts easy even if you lose the original proof of purchase.


Walmart Return Without Receipt

Does Walmart accept returns without a receipt?

Walmart accepts returns without a receipt, as long as they are deemed returnable under Walmart’s Return Policy. Luckily, according to Walmart, returns are available on nearly everything Walmart sells within a 90-day window with a few exceptions.

How do I make a return without a receipt?

Sometimes Walmart employees may be able to assist you to locate the original purchase information of your item. However, if the item was a gift or you didn’t make the purchase while logged into your Walmart account, you will have to go to the Walmart Service Desk in the store. A Walmart employee will check your government-issued photo ID, to verify your return. You’ll have a few options:

  • You can exchange the returned item for another equally priced item.
  • You can get an all cash refund if the item costs less than $10.
  • Get a Walmart shopping card or Walmart gift card for the value of the returned item.

Are there any exceptions?

There are no formal exceptions for returning without a receipt, as long as the item is deemed returnable under the Walmart Returns Policy. However, all returns without a receipt are subject to store manager or supervisor approval.


Costco Return Without Receipt

Does Costco accept returns without a receipt?

Costco accepts returns without a receipt. In fact it’s pretty simple at Costco since all purchases have to be made with membership cards, which automatically connect your purchases to your account. So there is no issue for Costco customers to make returns even when you lose the original receipt. Costco also boasts a generous “risk-free 100% satisfaction guarantee” return policy. This means that their return policy is very comprehensive and can even include opened items, which is one of the many perks of being a Costco member. 

How do I make a return without a receipt?

To make a return without a receipt at Costco you have to visit the Returns counter at any Costco warehouse. A Member Services Team member will assist you to return both in-store or online purchases at the store. Since they can look up your item based on your membership number they will also be able to access the date of purchase. All returns are subject to Costco’s Return Policy.

Are there any exceptions?

You must be a Costco member with an active membership to make a return at Costco.


Kohl’s Return Without Receipt

Does Kohl’s accept returns without a receipt?

Kohl’s accepts returns without a receipt. In fact, they promote their receipt-less return policy as a selling feature of their Kohl’s Return Policy. Returns are also accepted an impressive 180 days after the original purchase date, with a few exceptions like Sephora products (60 days) or electronics (30 days). 

How do I make a return without a receipt?

Kohl’s sales associates will help process your return with the following steps:

  • Without a receipt they will first try to look up your order from your Kohl’s account. The associate will be able to find your account by your phone number.
  • If Kohl’s associates can’t locate your purchase in the system, or if the item was a gift, you will receive your return as a Kohl’s merchandise credit. They will ask to see your valid photo ID to begin the return process. Your merchandise credit will be equal to the lowest discounted 13-week price for the item.

Are there any exceptions?

There are no exceptions other than what is listed in Kohl’s Return Policy. Just note that without a receipt you may receive significantly less than originally paid – as they will base your merchandise credit on the lowest sale price in 13-weeks.


Amazon Return Without Receipt

Does Amazon accept returns without a receipt?

Amazon accepts returns without a receipt, but has a few rules in order to process a receipt-less return request. It should be noted that if you buy any item on Amazon, you don’t have to worry about paper receipts; your order information is always stored automatically under your Account. However, if you want to return a gift from Amazon and lose the receipt enclosed you still have options. 

illustration showing how to return a gift from amazon
Image: Amazon.com

How do I make a return without a receipt?

In order to return a gift without a receipt on Amazon, the item must qualify for return based on Amazon’s Return Policy. You will need to follow the following steps:

  • The item must be in the same condition in which it was received. Amazon may only issue a partial credit if the item has been opened. 
  • Go to the Amazon Return Center.
  • Enter the 17-digit order number on the packing slip that came with your package. If you don’t have this number, you can contact Amazon customer service and ask for help.
  • Select the gift you would like to return from the drop-down menu.
  • Select a reason for your return.
  • Select a method of return, options include mailing back the item or dropping the item in an Amazon Hub Locker or at a local Whole Foods.
  • Follow prompts to complete the return, and process each return separately.
  • Your return will be processed as an Amazon credit to your account.

Are there any exceptions?

Yes there are a few exceptions. 

  • Gift returns are subject to a 30-day window for return or until Jan. 31 if the item was a holiday gift. 
  • Your item must be in new, unopened condition to receive full credit. 
  • Refunds are granted after the item is received, usually within about 2-3 weeks.
  • If the item is worth more than $2,000 it can only be refunded through the method of original payment, which means this would go back to the person who sent you the gift.

Best Buy Return Without Receipt

Does Best Buy accept returns without a receipt?

Best Buy accepts returns without a receipt. However, reimbursements require an email address and may be denied or limited. Best Buy doesn’t have an internal system for looking up orders so they require an alternate proof of purchase, such as packing slips or credit card statements. If you have a Best Buy account you can look up your online orders and generate this proof quickly. To return a gift that doesn’t have a gift receipt you can present the packing slip.

How do I make a return without a receipt?

Best Buy reserves the right to deny any return without receipt.

  • Bring your item into a Best Buy store within 14 days. 
  • Be prepared to show your photo ID and provide your email address.
  • Bring alternate proof of purchase including packing slip or credit/bank statement.
  • If your return can be cross-referenced, you will receive credit back in the form of original payment. For gifts you will receive store credit. 

Are there any exceptions?

Yes there are exceptions to returns without receipt.

  • You must provide an email address.
  • You must have alternative proof of purchase, such as a packing slip or credit card statement.
  • You only have 14 days.
  • Gifts will be reimbursed as a store credit. If you return by mail, Best Buy will credit the gift purchaser and notify them by email.

The post How to Make A Return Without A Receipt at Target, Walmart, Amazon, More appeared first on The Real Deal by RetailMeNot.



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